You have just downloaded and installed an Expansion or Stuff pack through Origin but the pack is not showing up in your Applications > Electronic Arts > The Sims 3 folder. Get yourself comfortable before doing this, depending on how many EPs and SPs you have it may take a while! You will also need to probably follow those instructions in order to complete the installation successfully. This is related to, but not the same as, the other Unknown Error message whereby files need copying from one EP to the other. If your installed Expansion and Stuff Packs aren’t showing as installed in your Applications > Electronic Arts > The Sims 3 folder and you are receiving the Unknown Error message then you need to follow the instructions below to get your packs working properly. This will backup your downloaded content and your save files among other things. iCloud, Google Drive, OneDrive, Dropbox, etc.) or a USB flash drive. Simply copy the entire The Sims 3 directory somewhere safe like your cloud storage of choice (eg. You can find The Sims 3 save files in Documents\Electronic Arts\The Sims 3. While updating macOS to a newer version should be straight forward, we recommend you backup your saves before updating to macOS Catalina. What do I need to do to make sure my game is saved before I update to macOS Catalina? Version 1.6.9 is available to The Sims 3 players via Origin. There are no current plans to update the Windows PC version of The Sims 3. Will The Sims 3 (64-Bit
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